Answer every pet owner, even at your busiest.
Your team is in the exam room, not at the desk. AnswerCove answers, books wellness visits into your calendar with a text confirmation, captures the pet and the reason for the call, and points true emergencies to the right care.
Live in minutes. No new hardware. Keep your number.
Every missed call is a missed customer
The lobby is full and the phone rings out, so a new client calls another clinic.
After-hours owners reach voicemail when they are worried about their pet.
Front desk staff are pulled off in-person clients to answer the phone all day.
An AI receptionist and answering service for veterinary clinics
Books wellness visits
It checks your connected Google Calendar and books routine appointments, then texts a confirmation, so no exam-room moment costs you a client.
Captures the pet and reason
Pet name, species, and what the visit is for, so your team knows what's coming before the call back.
Handles emergencies safely
It never gives medical advice and points urgent cases to your emergency line or the nearest animal ER right away.
Common questions
Can it schedule appointments?
Yes. It checks your connected Google Calendar and books wellness visits directly, then texts a confirmation. Prefer to confirm each one? Keep it request-only and it lands in your dashboard.
Will it give advice about my pet?
No. It is built to refuse veterinary advice and route it to your team. For a true emergency it directs the owner to the nearest animal ER.
Can it handle boarding or grooming questions?
Yes, from the details you set up. Anything it is unsure about becomes a message for your staff.
Do we keep our number?
Yes. Forward your clinic line to your AnswerCove number and nothing else changes.
More questions? See the full FAQ, read the blog, or browse all industries.